we only SMS/Email you Antivirus Serial key, we do not Provide Installer CD/DVD, manual, box. you have to download Antivirus Software from respective Antivirus official website. and activate it through Serial key we delivered to you. Incase of Antivirus renewal, you already have Antivirus Installed and Activated on you device, you dont need to download anything, just insert Serial key and upgrade validity Period .